- Orders are processed same day as they are received.
- Any Order that comes in after 12 pm will be processed next day. Please allow up to 1-3 business days to fully process your order.
- All orders placed on a Friday after 12 pm will not be processed until the following Monday. Orders are not processed during the weekend.
- Hours of operation are Monday-Friday 9am-5pm EST, except on Major Holidays.
- Orders are shipped after payment is verified. This can be same day, or up two 1-3 business days (Not including Holiday’s).
- If an order needs to be changed and has not yet been shipped, please contact us immediately at firstname.lastname@example.org with your name and order number and we will get back to you as soon as possible.
- If order is processed and shipped, you will need to wait till you receive the order and process a return.
- Email confirmation will be sent once order is processed.
- Delivery times vary on transit times.
- Delivery options are available upon check out.
- Enjoy free U.S standard shipping on orders of $250 or more.
- Email with tracking information will be sent once order has been processed. You can then track it on the courier website for more exact details of transit times.
- Domestic Shipping options are:
- USPS First Class: 3-8 business days.
- USPS Priority Mail: 2 business days.
- USPS Priority Mail Express Next business day.
- Customers placing orders for International shipping agree to pay all taxes and customs duties when the package arrives in said country.
- Packages subject to customs may take extra time to be delivered, please keep this in mind when trying to estimate a delivery date.
- MALVICINO BRAND ® is not responsible for these or any additional costs.
- International Shipping options are:
- USPS Priority Mail Express International: 3-5 business days.
- USPS Priority Mail International: 6-10 business day.